Enhancing Travel Experiences with AalmostHuman

Travellers from diverse linguistic backgrounds often encounter delays, miscommunication, and booking errors when arranging tours, flights, or holiday packages online or through call centres. The absence of timely, multilingual support can result in frustration, missed opportunities, and reduced customer trust.

Solution Overview
• AalmostHuman’s AI Translation feature can serve as a real-time multilingual assistant for travel operators.
• Travellers can search, book, and ask questions in their native language via web or mobile platforms.
• Queries and responses are instantly translated, ensuring accurate and efficient communication.
• Integration with booking systems and CRM platforms enables customer service teams to manage multilingual emails, chats, and interactions seamlessly.
• The system maintains a professional and consistent tone across languages, supporting global operations at scale.

Benefits
• Faster booking confirmations and reduced drop-offs from international customers.
• Higher potential conversions on digital platforms.
• Improved traveller satisfaction through seamless, personalised communication.
• Reduced dependency on costly manual translation services.

Value Delivered
AalmostHuman shows how AI can transform language barriers into opportunities. By creating a more inclusive and accessible travel experience, operators can extend their global reach, boost bookings, and strengthen customer loyalty while optimising operational efficiency.