AI Direct: Intelligence and Service Legacy in Every Order
The AI-powered OMS that streamlines global B2B operations with speed, accuracy, and real-time intelligence.
Explore AI Direct
Deliver on every order promise — with speed, precision, and 24/7 seamless operations. Infused with proven service expertise for real-world readiness at scale.
Voice-Enabled Effortless Orders
Deploy AI voice agents for natural, human-like conversations that handle queries on orders, returns, tracking, and more — anytime, anywhere.
Seamless Communication
Ensure operational transparency with proactive order and delivery updates, real-time notifications, and CRM integration to keep customers informed.
Streamlined B2B Operations
Simplify complex order cycles with AI-driven automation. From bulk purchasing to multi-party approvals, ensure faster turnaround times while maintaining compliance and accuracy.
End-to-End Operations,
Powered By Smart Features
Transform complex operations into seamless, intelligent workflows — from order management to customer support and actionable insights.
Streamline Operations with AI-Powered Precision
Predict demand, automate order processing, and optimise logistics to ensure every order flows smoothly and accurately.
- Anomaly Detection — spot unusual order patterns and fraud risks.
- Real-time Inventory Alerts — stay ahead of stock shortages automatically.
Deliver Seamless, AI-Driven Customer & Technical Assistance
Provide 24/7 multilingual support, automated ticketing, and intelligent troubleshooting for faster, higher-quality service.
- Knowledge Base Automation — keep resources up-to-date and reduce repetitive queries.
- SLA & Quality Monitoring — ensure compliance and high service standards.
Gain Real-Time Insights to Drive Business Growth
Leverage AI to monitor KPIs, consolidate issues, and identify upsell opportunities, empowering smarter business decisions.
- Customer Feedback Analytics — uncover trends and improvement opportunities.
- Predictive Recommendations — identify upsell, cross-sell, and process improvements.
AI Direct in Action Across B2B Operations
See how AI Direct streamlines order management, support, and analytics to boost efficiency, compliance, and growth across industries.
Manufacturing: Optimise Supply Chain Orders
Automate order intake, forecast demand, and detect anomalies to prevent delays and stockouts.
Wholesale & Distribution: Streamline Bulk Orders
Manage multi-party approvals, batch allocations, and logistics for precise, timely fulfillment.
Retail: Automated Returns & Batch Monitoring
Track returns, monitor batch expiry, and optimise fulfillment to reduce waste and bottlenecks.
Customer Support Teams: 24/7 Order Assistance
Provide always-on multilingual support, automated ticketing, and SLA compliance for seamless service.
Global E-commerce Operations: Flexible AI On Demand
Activate only the AI features you need — forecasting, automation, or support — scaling as your business grows.
Business Analytics & Insights: Data-Driven Decisions
Consolidate KPIs, analyse feedback, and uncover upsell/cross-sell opportunities to drive growth
Flexible Plans for Every Enterprise
Simple, usage-based pricing built for business. No lock-ins, no hidden fees — just clear costs that scale with you. From a starter, pay-as-you-go access to fully tailored enterprise deployments, AI Direct adapts to your business.
$0 /Month
$99 /Year
Starter (Pay-as-You-Go)
- Self-Serve Dashboard
- Basic AI Features (Forecasting + Order Automation)
- Email Support
- Ideal For: SMEs and early adopters
- $0 setup, pay only for usage
$ /Month
We offer custom and enterprise plans designed around your scale, support, and integration requirements.
Voices Of Trust
Client testimonials highlighting the impact of CX expertise delivered in real-world operations.
