Privacy Policy – aalmosthuman.ai (AalmostHuman SaaS)

Effective Date: October 2025
Last Updated: October 2025

At aalmosthuman.ai (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website (aalmosthuman.ai) and our SaaS platform, AalmostHuman (Agentic AI).

This policy complies with:

• • UAE Federal Decree Law No. 45 of 2021 on Personal Data Protection (PDPL)

• • Australia Privacy Act 1988 & Australian Privacy Principles (APPs)

• • United States privacy regulations (CCPA/CPRA, GLBA, HIPAA where applicable, and FTC standards)

1. Who We Are

AalmostHuman, operating globally under the brand aalmosthuman.ai, provides Agentic AI-powered SaaS products including AalmostHuman for B2B conversational AI, automation, and call operations.

Our contact:

• • Email: privacy@aalmosthuman.ai

• • Address: 1st Floor, Brigade Tech Park Pattandur Agrahara, Whitefield Bangalore
    Karnataka, State Code : 29, Postal Code : 560066

• • Regional Representatives: Available in UAE, Australia, and the US (on request).

2. Information We Collect

We may collect:

• • Personal Identifiers: Name, email, phone number, account credentials.

• • Business Information: Company name, billing info, VAT/GST numbers.

• • Technical Data: IP address, browser details, device type, usage analytics.

• • Interaction Data: Comments, chat interactions, support tickets.

• • AI Service Data: Conversations, prompts, files, or other business inputs you provide to AalmostHuman SaaS.

• • Payment Information: Processed securely through third-party providers (we do not store full card details).

3. How We Use Your Information

We use data to:

• • Provide and improve AalmostHuman SaaS features (customizable AI, deployment, monitoring).

• • Authenticate users and manage accounts.

• • Detect fraud, prevent misuse, and ensure compliance.

• • Personalize the platform and analytics dashboards.

• • Respond to support queries and onboarding assistance (AI Assist).

• • Comply with UAE, Australian, and US legal obligations.

4. Cookies and Tracking

• • We use cookies for login, user preferences, analytics, and fraud prevention.

• • Third-party tools (e.g., Google Analytics, embedded media) may set additional cookies.

• • Users can manage cookie settings via their browser or by contacting us.

5. AI and Data Usage (AalmostHuman SaaS)

• • Data submitted (text, voice, files) to AalmostHuman is used solely to deliver AI-driven services.

• • We do not sell personal data.

• • Data may be anonymized for system improvement, unless you opt out.

• • AI model outputs belong to you; underlying models remain proprietary.

• • We comply with data residency requirements—UAE, Australia, and US customers may request local hosting.

6. Data Sharing and International Transfers

We may share data with:

• • Authorized employees and contractors under NDA.

• • Third-party service providers (cloud hosting, payment processors, analytics).

• • Regulators when legally required.

Cross-border transfers:

• • UAE: Transfers require adequate protection as per PDPL.

• • Australia: Data may be transferred offshore but protected by contractual safeguards (APP 8).

• • US: Transfers follow contractual protections (SCCs or equivalent).

7. Data Retention

• • Account data: Stored until account closure.

• • Comments: Retained indefinitely.

• • AI interaction logs: Retained for a limited period necessary for quality/security unless deleted earlier by request.

• • Legal/financial records: Retained as required by law.

8. Your Rights

Depending on your jurisdiction:

• • UAE (PDPL): Right to access, correction, erasure, restriction, and withdraw consent.

• • Australia (APPs): Right to request access and correction of personal data.

• • US (CCPA/CPRA): Right to know, delete, opt-out of sale/sharing, non-discrimination.

To exercise rights, contact: privacy@aalmosthuman.ai.

9. Children’s Privacy

Our services are intended for business use only. We do not knowingly collect data from children under 18.

10. Security Measures

We implement:

• • Encryption in transit and at rest.

• • Access controls with least-privilege principle.

• • Continuous monitoring for threats.

• • Incident response protocols under UAE, Australian, and US breach notification rules.

11. Third-Party Content and Links

Embedded content (videos, forms, APIs) may collect user data. Such use is governed by third-party policies.

12. Changes to This Policy

We may update this policy. Updates will be posted with a revised “Last Updated” date. Significant changes will be notified via email or in-app alerts.

13. Contact Us

For privacy concerns or data access requests:

• • Email: privacy@aalmosthuman.ai
    
    Compliance Notes Added:

• • UAE PDPL cross-border & consent clauses.

• • Australia APP access/correction, offshore transfer safeguard.

• • US CCPA/CPRA rights, opt-out, and FTC safeguards.

• • SaaS/Agentic AI clauses on AI data handling, residency, ownership, and anonymization.